[Anaheim, Calif.] Scott Humphrey, CEO, World Floor Covering Association (WFCA), announced that the 2014 kick-off of the Certified Floorcovering Installers (CFI)-led on-site installation training initiative was a huge success. Sixty-two installers and associates from across the country — including Illinois, Indiana, Florida, Kentucky, Massachusetts, Michigan, Ohio, South Dakota, Virginia and Wisconsin — attended the week-long inaugural program which took place in Chicago on January 14-17.
Workshop participants received hands-on training and certification in carpet, ceramic, resilient, laminate and wood flooring installation. The initiative also provided training in installation sales and inspection. All sessions were led by CFI instructors and overseen by Jim Walker, CEO, CFI. Tom Jennings, WFCA vice president, member services also provided instruction on client service and customer relations.
At the conclusion of the training, installers who successfully completed the coursework received entry-level CFI certification in the surfaces for which they registered, as well as a CFI identification badge, a completion certificate, and a listing on the CFI website.
“The WFCA exists to ensure the success and profitability of our members,” said Humphrey. “Together with CFI, we are delivering on this commitment by providing professional training and tools for success that the industry needs to ensure long term growth. Second-to-none products and top-notch retail sales are just part of the equation. What happens when the product is delivered is equally important! A successful retail sale is not a job well done—it’s a job that has just begun.”
The next WFCA sponsored installation workshop is scheduled for March 4-7 in Baltimore at Fishman Flooring Solutions. Following this event, the 3rd workshop will take place at Star Flooring and Design in Wichita, Kansas March 18-21.
Space in the installer program is limited so interested individuals and companies are encouraged to sign up soon. WFCA membership is required to receive the discounts.